Multilingual information that explains the South Australian Consent to Medical Treatment and Palliative Care Act 1995 for choosing the medical treatment you wish to have or refuse if you are unable to make your wishes known due to your illness.

Multilingual general cancer information resources for consumers in Chinese, Vietnamese and Korean.

National Breast and Ovarian Cancer Centre launched a campaign on 4 October 2005, to cut through the misconceptions and provide women of culturally and linguistically diverse backgrounds with culturally appropriate and potentially life-saving breast cancer information in their own language. As part of this campaign, National Breast and Ovarian Cancer Centre has developed a range of resources to inform women from culturally and linguistically diverse backgrounds about breast cancer symptoms, the importance of early detection, and to assist women diagnosed with breast cancer in making decisions about their treatment and support.

The resources have been developed in Chinese, Vietnamese, Greek, Italian and Arabic and English and include:

• Breast Cancer - Finding It Early Could Save Your Life
• Do You Have A Breast Change?
• Information for women with early breast cancer.

Also available as printed resources.

Multilingual fact sheets about the BreastScreen program. Also available as printed information leaflets. South Australian focus.

Multilingual fact sheets about the BreastScreen program. Also available as printed information leaflets. Victorian focus.

Multilingual fact sheets about the BreastScreen program. Also available as printed information leaflets. Western Australia focus.

Multilingual resources for consumers on different cancer topics as well as telephone support and community workshops in Italian, Greek, Chinese and Arabic. Resources are available as printed brochures as well as web-based information. NSW focus.

Cancer support organisation for people with cancer who speak Chinese. Provides a range of printed and DVD resources as well as telephone support and face to face support sessions. NSW focus

Multilingual information for consumers about cervical cancer screening.

In an effort to remove the stigma associated with cancer and to meet the needs of cancer patients and their families, Chinese Community Health Resource Center offers education information on cancer prevention, education, and management as well as providing services through collaboration with the American Cancer Society and other cancer-related organisations. US-based information.

Brochures promoting the benefits of two yearly Pap tests in 28 different languages. They discuss the barriers women may face and provide answers to commonly asked questions.

Multilingual consumer information about different cancer topics.  Resources are available as web-based PDF files and as printed brochures.

Also includes contact details of The Cancer Council Victoria Multilingual Cancer Phoneline. Victorian focus.

Provides a range of resources and toolkits related to mental health and suicide prevention in multicultural communities.

Broad range of multilingual information resources for patients with cancer. Includes cancer-specific information as well as supportive care resources. Canadian information.

Range of multilingual consumer information resources about the bowel cancer screening program. Includes invitation letters, information booklets and Faecal Occult Blood Test (FOBT) instructions.

Spanish version of the NCI website including translations of all resources and information.

Multilingual fact sheet about risk factors and symptoms of ovarian cancer. Also available as printed leaflets.

Resources and guidelines for health professionals and consumers about palliative care written in languages other than English.

Multilingual versions of a flyer to assist people caring for someone with a terminal illness.

Spanish translation of American Cancer Society website information.

Includes information and videos about cancer treatment and support. US focus.

Multilingual fact sheets for carers, including information about Carers NSW; the seven habits of highly effective carers; carer support groups and the impacts of a residential placement.

Australian Government funded telephone interpreting service Telephone: 131 450, TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services, provided free of charge in some circumstances.

Services include:

• Translation assistance for non-English speaking Australian citizens or permanent residents when communicating with private medical practitioners providing Medicare-rebateable services and their reception staff to arrange appointments and provide results of medical tests
• Translation assistance for non-profit, non-government, community-based organisations for case work and emergency services where the organisation does not receive funding to provide these services.

Doctors Priority Line: Medical practitioners can phone telephone: 1300 131 450 and use the Doctors Priority Line free of charge when providing services that are:

• claimable under Medicare
• in private practices
• provided to non-English speakers who are Australian citizens or permanent residents

Cancer related information in many languages including Arabic, Bosnian, Chinese, Croatian, Filipino, Greek, Italian, Khmer (Cambodian), Macedonian, Malaysian, Polish, Russian, Serbian, Somali, Spanish, Tigrinya, Turkish, Vietnamese.

Directory of cancer education materials in different languages. Developed in the USA but includes information produced by other countries. Allows searches by cancer type, language, developing agency and topic.

Web-based directory with links to translated cancer information resources. Also includes information for health professionals.

Online directory links to online multilingual health resources from government departments, peak health bodies, hospitals, community health centres and welfare agencies. Health practitioners who work with culturally and linguistically diverse communities can use this directory to find reliable translated health information.

Searches can be conducted by topic, by language, or both. Search results will include an English summary of the information, a link to a complete English language version and a link to information in the requested language.

This directory includes information on a range of cancer topics in various languages other than English. Resouces can be downloaded as a PDF. NSW focus.

Directory of consumer information resources about cancer in various Asian Languages produced in the USA and other countries.

This case study recounts the experience of Mrs Li, a 55-year-old female diagnosed with head and neck cancer. This case study aims aim to facilitate the development of competencies that reflect the role of the Specialist Cancer Nurse (SCN) in ensuring a coordinated approach to care planning, implementation and evaluation across the cancer journey for people affected by head and neck cancer.

The case study contains five sections:

• Reduce risk
• Find the condition early
• Have the best treatment and support during active treatment
• Have the best treatment and support between and after active treatment
• Have the best care at the end of life.

The Centre for Culture Ethnicity & Health (CEH) offers a wide range of modules that cover cultural diversity, beliefs, communication, assessment, service delivery and evaluation. The service aims to build the capacity of the health sector workforce to meet the needs of their culturally and linguistically diverse clients and communities.

CEH training is guided by the principles of adult education and the social model of health and utilises frameworks and concepts that strengthen health promotion knowledge, skills, approaches and activities.

Catalogue of health information resources in 35 community languages - grouped by subject area including guidelines for health staff to assist them in producing multilingual health information. Catalogue is free to access but resources identified in the catalogue may have a cost associated with them.

This resource has been developed to guide and promote best practice standards of care that address cultural diversity across all levels of service design and delivery. It is a website with a range of resources - not cancer specific but includes resources relating to cultural competency as well as a glossary of aged care terminology in different languages.

The Cultural Awareness Tool (CAT) is a culturally aware approach to working with mental health consumers. The CAT is a practical guide which aims to provide guidance to primary care mental health practitioners in relation to providing culturally sensitive care. The tool is designed as a first step in developing cultural competence. PDF available to download free of charge.

This document provides information and guidelines on cultural competence for anyone seeking to foster constructive interactions between members of different cultures. Cultural competence is extremely important for any individual or organisation wishing to operate professionally and effectively in a multicultural context. PDF available free of charge.

The NHMRC has developed this guide to help policy makers and managers with culturally competent policy and planning at all levels of the health system.

The guide draws together evidence on programs for increasing cultural competence and research on influences and determinants of healthy living and environments, within culturally and linguistically diverse communities. It gives practical strategies for increasing cultural competency and where available, gives examples of evaluated programs at local level that aim to make a difference.

The National Center for Cultural Competence created a video titled Infusing Cultural and Linguistic Competence into Health Promotion Training, that can be viewed on via links to YouTube. It is designed to help experienced health promotion trainers assure that their approaches with diverse populations address culture and language in an effective, appropriate and respectful manner. This video can be used by individuals or groups to build knowledge and capacity to infuse principles and practices of cultural and linguistic competence into health promotion training.

The approximately 90 minute video has been divided into chapters so that it can be watched in one viewing or used over several training sessions. The chapters allow viewers to stop at key points for discussion or small group exercises.

Web-based PowerPoint slides can also be downloaded.

The Library Catalogue contains over 11,000 specialised items on subjects relating to culture, ethnicity and health. These items include books, journal articles and videos that are housed in the specialist library collection, plus online documents produced both by CEH and other agencies in the health and multicultural sectors which can be downloaded most commonly in PDF or viewed as HTML pages in other websites.

The National Health Plan Collaborative has created this toolkit of resources, lessons, best practices and case studies to help other health plans join the effort to reduce disparities. The toolkit shares what the Collaborative‘s members have done to develop and test new methods of measuring and addressing racial and ethnic disparities so that other health care decision-makers and leaders can learn from this work, implement these best practices and make the case for addressing the unacceptable differences in health care and health outcomes for health plan members throughout the country.

Useful resources featured in this toolkit include:

• Health plan case studies
• Sample tools, forms, policies and resources for implementation and videos of experts talking about the importance of reducing disparities and about firsthand experiences in developing and implementing interventions.

The ability to communicate effectively with cancer patients and their family members has been linked to patient satisfaction, reduced psychological morbidity, enhanced health and reduced clinician burn-out. This volume offers a description of the relevance of culture as a contextual effect that impacts the clinician-patient relationship.

Topics addressed include:

• Oncology care
• Quality of life issues
• Supportive survivorship
• Cultural differences in health care
• Multidisciplinary medical approaches.