- Oncology social workers assist with psychosocial problems associated with the diagnosis, treatment and management of a cancer.
- Oncology social workers are available to assist the individual with the diagnosis, family members and those who offer support. Find out how some Australian social workers have developed their careers in a range of settings.
- An oncology social worker has completed a tertiary degree in social work at a recognised university and is eligible to become a member of the Association of Australian Social Workers.
Depending on their location, oncology social workers may be involved in the care of patients with a particular cancer type or may work with a broad range of cancer patients.
Professional development opportunities are available through a range of avenues, including workplace-based learning, self-directed learning, workshops and seminars, short courses and postgraduate qualifications.
If you are new to cancer care, you will probably want to start with activities that will provide you with general information about cancer, its diagnosis and treatment. It is important that you have an understanding of a client’s physical needs before you can move on to identify and assist with the social issues.
"Get terrific supervision. That’s essential." (Jill, Social Worker – radiotherapy, Vic)
"It’s important to attend to supervision with a line manager regularly – this is in accordance with the policy of Australian Association of Social Workers. The newer the graduate the more supervision time required." (Pamela, Senior Social Worker, Cancer Care, QLD)
"It’s really finding the people who can mentor you – people who are approachable, who can tell you what things mean" (Pamela, Senior Social Worker, Cancer Care, QLD)
"It can be very intimidating, particularly for a new graduate, to speak up in a large meeting that’s very clinically focussed... It’s helpful to have someone more experienced with you who can ensure you have the confidence to speak up and advocate for your profession and for the client." (Pamela, Senior Social Worker, Cancer Care, QLD)
Good introductory cancer websites can be found in our section on Fundamentals of Oncology
For more information, click here.
"Not being medically trained, one of the biggest hurdles for me was getting used to the language and the concepts. Once I understood the language, I was then able to comprehend what it means to have certain cancers and treatments." (Harry, Senior Social Worker, Cancer Care, QLD)
"Definitely set aside a healthy amount of time just for reading – I think that’s a must. I think it’s also a must not to feel the pressure that you need to know everything about cancer. Because it’s probably impossible – it’s also not our job." (Angela, Oncology Social Worker, NSW)
An important aspect in oncology social work is dealing with grief and loss. For more information visit:
- GriefLink http://www.grieflink.asn.au/frameset.html
- Australian Centre for Grief and Bereavement http://www.grief.org.au/
"People who have a great empathy and kindness towards people, and who are willing to stretch beyond themselves to help accommodate patients and families [make good social workers]. Particularly at the palliative end of things, you only get one chance to get things right." (Pamela, Senior Social Worker, Cancer Care, QLD)
"From a social work point of view it’s important to know what the implications are of a diagnosis or a treatment" (Harry, Senior Social Worker, Cancer Care, QLD)
"Be where the patient is at. For example, one of the biggest issues for us here is that we have a high percentage of patients from rural areas – what does that mean for them to be living in a city, in Brisbane, for four or so months? Be a bit insightful about what that might mean for people." (Harry, Senior Social Worker, Cancer Care, QLD)
To access the Cancer Learning Multidisciplinary Toolkit, click here.
"A lot of my understanding of medical terminology comes from working with very experienced nursing staff in cancer care... they’re always willing to share that knowledge with others" (Pamela, Senior Social Worker, Cancer Care, QLD)
For more information about national and international groups, click here.
"The Oncology Social Workers of Queensland has a forum once every month or two. During that session there is usually a guest speaker and an opportunity for discussion about case studies. There’s also the social aspect so that if you do need to make a referral, you can put a name to a face. You also pick up from each other what is happening elsewhere and what you could do differently" (Harry, Senior Social Worker, Cancer Care, QLD)
If you are considering working in a more specialised role, you will benefit from training in the particular aspects of care or approaches you will be involved in. This may involve undertaking a course or gaining practical experience in your area of interest.
You may decide to do a postgraduate qualification such as a clinical diploma or graduate certificate in your particular area of interest.
"Make yourself available to learn – reading, attending and delivering... put your hand up to do things – put your hand up for a project, put your hand up for different courses, put your hand up for presentations to peers and to the community." (Harry, Senior Social Worker, Cancer Care, QLD)
For more information about national and international groups, click here.
"You have to make a decision to be involved. And to be aware that sometimes being involved does eat into your own time. But that’s a decision that you make and it’s a decision that does pay off in the end because once you become involved in things that’s one of the ways that you keep up to date in what’s going on because you end up on email lists and that sort of thing so that has a snowball effect." (Angela, Oncology Social Worker, NSW)
For a list of oncology-specific postgraduate courses, click here.
For more information, click here.
"I’ve been very fortunate to work with a psychiatrist who will often give me articles of interest... I have accessed a lot of information through her..." (Pamela, Senior Social Worker, Cancer Care, QLD)
"Also keeping up to date with textbooks and journals through both the AASW professional journal and through overseas contacts such as the American Association of Social work..." (Pamela, Senior Social Worker, Cancer Care, QLD)
"I’ve been involved with the National Breast and Ovarian Cancer Centre and get all of their literature... A lot of my learning has been through them" (Pamela, Senior Social Worker, Cancer Care, QLD)
For more information, click here.
"Good, sound communication skills are valuable to any social worker..." (Pamela, Senior Social Worker, Cancer Care, QLD)
If you are working at or considering moving into an advanced role in cancer care, your professional development needs will be more specific.
Individuals working in clinical research are likely to be invited to attend start-up meetings or investigator meetings at which information about the trial and the protocol will be provided. Short courses on clinical trials management and good clinical practice can be very valuable to provide an overview of the trials process. For information specifically related to professional development planning for clinical research professionals, .
"I speak about self care which is important for all health professionals. Each time I speak about it I learn from others about what they do..." (Pamela, Senior Social Worker, Cancer Care, QLD)
"I enjoy the educational side – giving in-services and presentations to other health professionals" (Harry, Senior Social Worker, Cancer Care, QLD)
Find out about what social workers do in cancer care, how they have built their careers in cancer care and what professional development activities they have found useful:
| Role | Oncology social worker Works within a psycho-oncology service at the Sydney Cancer Centre in Sydney Counselling position across all cancers Therapeutic role for cancer patients, families and significant others Inpatients and outpatients |
| Pathway | From initial social work training, took a new graduate position within the social work department – initially covering a surgical ward (breast cancer) Stayed in social work department but moved into medical oncology and palliative care to get a range of other exposures |
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| Role | Social worker on a small radiotherapy treatment team Working with regional and rural patients See all patients to identify and address patient’s psychosocial needs Provide practical, emotional, psychological, existential and emotional support Sometimes involves counselling and sometimes will refer on |
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| Role | Senior Social Worker in Cancer Care Services, Royal Brisbane and Women’s Hospital, with responsibilities for:
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| Role | Senior Social Worker Cancer Care, Royal Brisbane and Women’s Hospital "I think you actually see people at their best... people (with cancer) are fighting with everything that they have to recover and to be as well as they can and to live their life as well as they can – you’re surrounded by enormous courage" |
| Links | Communication skills Staff education and training |
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Australian Association of Social Workers - http://www.aasw.asn.au/
Professional representative body of social workers in Australia. It has a code of ethics which contains a set of principles agreed to by all members. These principles guide all social work practice. Membership is dependent on achievement of continuing professional education requirements.
Oncology Social Work Australia (OSWA) - http://www.oswa.net.au/
OSWA is the peak organisation for Australian Oncology Social Workers.
COSA Social Workers Group - http://www.cosa.org.au//Groups/COSAGroups/SocialWork.htm
COSA is Australia’s peak national body representing health professionals whose main work is cancer control.
The Cancer Council Queensland - http://www.cancerqld.org.au/page/Need_support/Education_Programs/AHPOG
Fee-based group auspiced by The Cancer Council Queensland to provide health professionals from cancer patient care and public health backgrounds an opportunity for continuing education and eligibility for grant application. Annual membership is $20 (GST inclusive), renewable in July every year.
Australian Psychosocial Oncology Society - http://www.cosa.org.au/Groups/COSAGroups/Psycho-oncology.htm
Membership is open to all members of COSA who are interested in the psychosocial care of patients with cancer and their families.
Psycho-oncology Cooperative Research Group - http://www.pocog.org.au/
PoCoG is a member of the Cooperative Clinical Trials Groups of COSA. Membership is open to researchers and health professionals from Australia and New Zealand. PoCoG aims to improve capacity and facilitate a co-ordinated and collaborative approach to the conduct of large-scale, multi- centre psycho-oncology and supportive care research.
International Psycho-Oncology Society - http://www.ipos-society.org/
Created to foster international multidisciplinary communication about clinical, educational and research issues that relate to the subspecialty of psycho-oncology. Membership is open to individuals with a diversity of clinical and research backgrounds. Website includes resources and tools, online lectures, publications and other information. Click on ‘professionals’ link on website.
American Psychosocial Oncology Society - http://www.apos-society.org/professionals/meetings-ed/webcasts.aspx
US-based society. Provides some online educational modules as well as other resources and tools.
Social Work in Hospice and Palliative Care Network - http://swhpn.org/
An emerging network of social work organisations and leaders who seek to further the field of end-of-life and hospice/palliative care.
National Association of Social Workers - http://www.socialworkers.org/
US-based membership organisation of professional social workers. Works to enhance the professional growth and development of its members, to create and maintain professional standards, and to advance sound social policies.
Australian Association of Social Workers
http://www.aasw.asn.au/events/category/all-events
Clinical Oncological Society of Australia
http://www.cosa.org.au//ASMEvents/OtherEvents.htm
Cancer Institute NSW
http://www.cancerinstitute.org.au/cancer_inst/profes/con_diary.html
International Psycho-Oncology Society
http://www.ipos-society.org/professionals/meetings-ed/calendar-pub.aspx
American Psychosocial Oncology Society
http://www.apos-society.org/professionals/meetings-ed/calendar-pub.aspx
This section lists relevant postgraduate qualifications. A range of other postgraduate qualifications, including PhDs, are also available that may be relevant for you. Talk to colleagues or professional bodies for more information.
Graduate certificate/graduate diploma
Graduate certificate courses are typically 1-year courses and represent the baseline entry level programs for a Masters qualification. Graduate diploma qualifications are typically shorter than Masters programs and often have more flexible entry criteria. Some institutions offer part-time and distance learning options.
Topics may include:
- Social work
- Bereavement intervention
- Grief and palliative care counselling
- Professional practice supervision
- Adult education
- Training and development
Masters
A Masters qualification is typically 2 years in duration although many institutions offer part-time and distance education options.
Topics may include:
- Social work
- Master of Arts (social work) – research based
- Couples and family therapy
- Counselling
- Grief and palliative care counselling
- Education (Adult Education)
Entrance requirements vary by institution and course.
There are a number of short courses available on-line, in the work setting, and delivered by private companies. When considering the course to undertake you may want to consider the following aspects.
Your objectives for wanting to do the course, for example:
- to improve your clinical skills, (consider a course that includes supervised clinical experience, eg PEPA)
- to expand knowledge (consider the specific areas of knowledge – does it relate to disease type, treatment type, the theory behind the treatment?)
- to find out the latest treatments or meet other clinicians in the same area (consider external conferences or workshops)
- to complete requirements for continuing professional development (CPD).
Criteria for assessing short courses
- Look at the names of the presenters, their qualifications, and publications – are they respected and known for the subject they are presenting?
- If there are a number of topics, are there a number of different presenters (it is unlikely that one person can be expert on all topics)?
- Consider the expertise of the organiser of the short course – are they clinicians, hospitals, companies such as drug or book companies?
- Consider the cost of the course – what does it include?
- Is there an assessment as part of the course? For any course to be recognised for prior learning there generally needs to be assessment of learning.
- If you need to complete the course for CPD does the course information indicate the number of points that are allocated for completion of the course? Is a certificate provided?
- Identify if there is a process for follow-up with lecturers if required following completion of the course.
- Does the course articulate to other courses?
Program of Experience in the Palliative Approach (PEPA) - http://www.pepaeducation.com/
The Program of Experience in the Palliative Approach (PEPA) is an initiative of the Australian Government Department of Health and Ageing, funded through the National Palliative Care Program.
The overall aim of the program is to improve the quality and accessibility of palliative care services to all people with life-limiting conditions and their families.
PEPA provides you with an opportunity to develop your knowledge and skills in the palliative approach to care through:
- funded clinical workforce placements or workshops
- integration of learning into your workplace
- establishing networks of support.
Certificate IV Competency-based assessment and work-based training
Vocational training course offered through a variety of institutions
The Cancer Council WA
Professional Development Program
http://www.cancerwa.asn.au/professionals/
The Cancer Council Queensland
Allied Health Professionals Oncology Group Forums
http://www.cancerqld.org.au/page/Need_support/Education_Programs/AHPOG
The Cancer Council Victoria
Short courses in Victoria on:
- BreastHealth
- Communication
- Sexuality and cancer
- Living with cancer facilitator education
http://www.cancervic.org.au/about-cancer/for-health-professionals/training_courses_and_education
You may find it helpful to undertake training in a range of general skills. Courses on computing or information technology may be available through local area health services or your institution. Courses on statistics may be offered through TAFE or university settings.
Communication skills training
National Breast and Ovarian Cancer Centre
http://www.nbocc.org.au/health-professionals/clinical-best-practice/communication-skills
Cancer Council Victoria Cancer Clinicians Communication Program http://www.cancervic.org.au/vcccp
Pam McLean Cancer Communications Centre http://www.mcleancentre.org/
Self-care
Cancer Learning list of Self-care resources Work/Life Balance
Cancer Learning - http://www.cancerlearning.gov.au/
Interactive learning modules on:
- Multidisciplinary care
- Psychosocial care
Links to cancer education resources across a broad range of areas.
EdCaN learning resources
Case studies: http://www.cancerlearning.gov.au/edcan_resources/#/xml/module_3/casestudies/
Supporting modules:
- The cancer journey and domains of specialist cancer nursing practice
- Population health concepts in cancer control
- The biology of cancer
- Cancer treatments:
- - Fundamentals of cancer surgery
- - Fundamentals of radiotherapy for cancer
- - Fundamentals of systemic cancer therapies
- - Fundamentals of cancer biological and molecular targeted therapies
- - Fundamentals of haematopoietic stem cell transplant
- Supportive care
- Culture-centred approach in cancer control for Indigenous Australians - coming soon
GriefLink - http://www.grieflink.asn.au/
An information resource on death-related grief for the community and professionals.
Australian Centre for Grief and Bereavement - http://www.grief.org.au/
An independent, not for profit organisation that is the largest provider of grief and bereavement education in Australia.
CareSearch - http://www.caresearch.com.au/Caresearch/Default.aspx
Online resource of palliative care information and evidence.
National Association of Social Workers Standards for Social Work Practice in Palliative and End of Life Care - http://www.socialworkers.org/practice/bereavement/standards/default.asp
The Cancer Council - NSW http://www.cancercouncil.com.au/editorial.asp?pageid=671
Resources on:
- Cancer awareness (for Aboriginal and Torres Strait Islander Health Workers)
- Talking about sexuality, body image and cancer
- Managing cancer pain
Clinician’s Health Channel - http://www.health.vic.gov.au/clinicians/
For health professionals in Victoria – provided by the Department of Human Services
National Cancer Institute ‘Understanding Cancer Series’ - http://www.cancer.gov/cancertopics
Online information about cancer biology, different cancer types, diagnosis, screening and treatment
MacMillan Cancer Support - http://www.macmillan.org.uk/Cancerinformation/Aboutcancer/AboutcancerHome.aspx
Online background information about cancer written for consumers
Social Care Online - http://www.scie-socialcareonline.org.uk/
UK-based free database of social care information. Includes research briefings, reports, government documents, journal articles, and website links.
Individual health services and institutions may provide an annual allowance to support professional development activities. Talk to your manager or colleagues for more information. In addition, individual grants, fellowships or scholarships may be available to support specific activities from other organisations.
Cancer Institute NSW – education scholarships and travel grants
http://www.cancerinstitute.org.au/cancer_inst/profes/prof_development.html
Cancer Council Queensland – Allied Health Professionals Oncology Group
http://www.cancerqld.org.au/page/Need_support/Education_Programs/AHPOG
Cancer Council NSW - Regional, Rural and Remote Scholarships for Health Professionals
http://www.cancercouncil.com.au/editorial.asp?pageid=686
Cancer Institute NSW - https://www.eviq.org.au/
Cancer Institute NSW eviQ Cancer Treatments Online website
National Cancer Institute Office of Cancer Survivorship
http://cancercontrol.cancer.gov/ocs/index.html
Many thanks to the individuals and organisations who contributed to the development of this pathway, including:
- the individuals who participated in case study interviews
- Catherine Burns, Flinders University
- COSA
- OSWA

